We Guarantee you will be completely thrilled with the value and quality of the jewelry you purchase from ChicJewelry.com! Chic Jewelry strives for 100% satisfaction on all of your purchases. However, if there is something that you would like to return, you may do so within 30 days for exchange or a refund (minus shipping and a small restocking charge).

Note: There will be absolutely no refund or exchange on custom designed jewelry. Custom means if you send us a picture to design a ring or request major changes on a current design. Please insure any merchandise when returning. We are not responsible for lost or stolen items.

Extended 30 Trial Return Policy: Chic Jewelry will accept returns for refund or exchange in the time stated above on all our items (Except Custom Jewelry, loose cubic zirconia stones, and designer jewelry boxes) in original and sellable condition with a 10% restocking fee. We will not accept returns for refunds or exchanges on items that have been worn, resized, engraved, or altered or damaged in any way. If Chic Jewelry performed engraving on an item incorrectly, we will replace that item with corrections. Items will only be accepted if they are returned with all of the original packaging materials and documentation.

Exceptions | There will be absolutely no return, refund or exchange on:

• Natural Diamond Jewelry
• Custom Designed Jewelry (Custom means if you send us a picture to design a ring or request changes to stone's color or carat's size on a current design.)
• Loose Cubic Zirconia Stones
• Jewelry Cleaner Products
• Designer Jewelry Box
• All Styles of Jewelry That Have Engraving